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Preferences are your personal settings. They apply to your account only — not to anyone else, and not to the platform as a whole (that’s the Admin Dashboard). To open them, click your avatar in the lower-left, then the cog (settings) icon. The Preferences dialog has five tabs: Notifications, Ingest, Profile, Custom Groups, and API Tokens. Changes take effect when you click Save Preferences; Cancel discards them.

Notifications

Controls the emails Pixwel sends you. The master Email Notifications checkbox turns email on or off for your account — when it’s off, every setting below is disabled.
The Preferences Notifications tab with per-event email frequency dropdowns
For each kind of event, choose how often you want to be emailed:
FrequencyWhat it does
ImmediateEmail as soon as the event happens.
HourlyBatched into an hourly digest.
DailyBatched into a daily digest.
WeeklyBatched into a weekly digest.
OffNo email for this event type.
The event types you can set:
SettingEmails you when…
New / Updated ProjectsA project you can see is created or changed.
New / Updated AssetsAn asset is created or changed.
WorkflowA work request changes workflow phase.
EmbargoesA file’s embargo changes.
SharesSomething is shared with you.
Order StatusA work request’s status changes.
Order Graphics MaterialsGraphics materials are added to an order.
Order Graphics Materials CommentsSomeone comments on order graphics materials.
Order Discussion CommentsSomeone comments in an order’s discussion.
Order Preview CommentsSomeone comments on an offline preview.
IngestAn ingest you started finishes.
OthersMiscellaneous notifications not covered above.
Below the frequency settings you can mute specific projects or asset types — pick them in the “notifications disabled” multi-selects to stop emails for just those, while keeping everything else on.

Ingest

Defaults for how the ingest uploader behaves for you.
The Preferences Ingest tab with scratch preview, concurrent uploads, and auto-close options
SettingWhat it does
Disable scratch preview for ingestsSkips generating a scratch preview during ingest, which speeds up processing.
Maximum concurrent uploadsHow many files upload at once. Lower it if your connection is bandwidth-constrained.
Auto-close ingest modal after processingAutomatically dismisses the ingest dialog once processing completes.

Profile

Your account identity.
The Preferences Profile tab with 2FA, name, email, and territory
FieldNotes
Two Factor AuthenticationToggle 2FA on your account. If your organization or studio enforces 2FA, this is locked on and shows a note.
NameYour display name — read-only here.
Email AddressYour login email — read-only here.
TerritoryThe territory you’re associated with.
Name and email are managed by an administrator on the Users tab, so they’re shown here for reference but can’t be edited from Preferences.

Custom Groups

Custom Groups are your own reusable contact lists for sharing. Instead of picking the same people every time, save them as a named group and select it when you create a share.
The Preferences Custom Groups tab with a Create a new Custom Group button and empty state
  • Create a new Custom Group opens a form with a Name and a list of recipients.
  • Recipients can be platform users, plain email addresses (for people outside the platform), and existing groups.
  • Each saved group can be edited or deleted from the list. When you have none, the tab shows No Custom Groups.

API Tokens

API tokens (personal access tokens) let scripts and integrations call the Pixwel API as you.
A token acts on your behalf with your full account permissions. Treat it like a password — the value is shown only once, when you create it.
The Preferences API Tokens tab with a create form and a table of active tokens

Creating a token

  1. Enter a Name that describes where it’s used (for example ci-deploy).
  2. Choose an Expires in period — 30, 60, 90, 180, or 365 days.
  3. Click Create token.
The full token is then shown once, along with a ready-to-use Authorization: Bearer … header. Copy it immediately and store it somewhere safe — you won’t be able to see it again.

Managing active tokens

The Active tokens table lists your existing tokens:
ColumnWhat it shows
NameThe name you gave the token.
TokenA non-secret prefix (for example pat_9756bb3b…) so you can tell tokens apart.
Last usedWhen the token last made a request (or if never).
ExpiresWhen the token stops working.
Revoke disables a token immediately. Revoke any token that’s no longer needed or may have been exposed.