The main roles
Pixwel Administrator
The Pixwel team. Full access to every studio, project, and setting — and the people who set up everyone else’s access.
Studio Team
Staff at a studio, working across that studio’s projects. The day-to-day owners of a campaign’s assets.
Regional Contact
A local team responsible for one territory on one project — focused on the assets and languages for their region.
Vendor
Localization partners who receive orders and deliver finished work, then manage those orders through to completion.
Pixwel Administrator
Administrators run the platform. They create studios, projects, territories, and languages, add users to groups, and decide what each group can do. They can see every project and, when troubleshooting, view the app as another user.Studio Team
Studio team members work with their own studio’s projects. Depending on what their administrator has enabled, they can:- Browse projects and preview assets
- Download finished files
- Share assets with colleagues and partners
- Add notes and feedback on assets
- Place orders (work requests) for new localized versions
Regional Contact
A regional contact is scoped to a single territory on a single project. They focus on the localized assets and languages for their region, rather than the whole campaign — useful when a local office only needs to see and act on what’s relevant to them.Vendor
Vendors are the partners who actually produce localized assets — subtitling, dubbing, graphics, and more. They receive orders (work requests), do the work, and move each order through its stages in the Order Queue until it’s delivered and approved. A vendor can serve more than one studio.Guests
Not everyone with access is a full member. A guest is someone invited to specific shared assets — for example, an outside reviewer or a partner who only needs one deliverable.Guests see only Projects and Shares. They can view and download what’s been shared with them, but they don’t get work requests, the order and share queues, downloads outside of shares, notifications, or preferences.
What changes between roles
Your role and your group’s permissions decide which parts of the app appear:| You can… | Who typically can |
|---|---|
| Browse projects and preview assets | Everyone (guests, within shares) |
| Download files | Studio teams, regional contacts, vendors |
| Share assets | Studio teams (and others, if enabled) |
| Place orders / work requests | Studio teams and regional contacts |
| Fulfill and manage orders | Vendors |
| Run reports | Roles an administrator has granted reporting to |
| Configure studios, projects, and access | Administrators |